As most of you know, HAM is currently in the process of migrating our email to Exchange Online. Before we cut over on Friday, August 14th at 5pm EST, we need to get everybody upgraded to the latest version of Office.
If you’d like to get your office suite upgraded right away, and you’re comfortable installing your own software, feel free to follow the steps below. Make sure to let IT know when you have completed the upgrade.
If you’d prefer to have IT perform the upgrade for you, just let HelpDesk@HealthAffiliatesMaine.com know that you’d like to schedule a session.
1. Configure your Office 365 account
We have partnered with Systems Engineering to help us migrate email from our local Exchange Server to Exchange Online. At this point, you should have already received an email similar to this:
By clicking the “Start” button and following the instructions, you are setting up the Office 365 account needed for the next step. You can skip this step if you’ve already done this.
2. Log into Office Online
Go to https://office.com and log in using your windows password and the following format for your username:
Once you’ve logged in you should see a list of apps and a button to Install Office.
Click Install Office, and then choose the Premium Office Apps link from the drop down.
3. Install the App
Depending on your browser, select Setup (in Chrome), Run (in Edge or Internet Explorer), or Save File (in Firefox).
If you see the User Account Control prompt that says, Do you want to allow this app to make changes to your device? select Yes.
Please ensure all documents in all Office (including Outlook) apps are saved and that the apps are saved. The installation will halt if an Office app is opened while it is installing.
If you have shortcuts to any Office apps on your desktop/home screen or in your taskbar (the bar at the bottom of the screen), they will not work/disappear after the installation. After opening an Office app, you can right click on its icon in the task bar, then left click “Pin to taskbar” to keep it there after the app is closed.
If the installation takes an exceptionally long time to complete (45+ minutes), please let IT know and they can assist you.
Your install is finished when you see the phrase, “You’re all set! Office is installed now”
and an animation plays to show you where to find Office applications on your computer.
4. Activate Office
To open an Office app, select the Start button (lower-left corner of your screen) and type
the name of an Office app, like Word, then select its icon in the search results.
When the Office app opens, accept the license agreement. Office is activated and ready to